Organizational Ethics & OBM Webinar Series-Module 2: Dr. Aubrey Daniels and Bailey in Performance Management


Special Learning hosted the 2nd installment in the Organizational (OBM) Ethics Series with Dr. Jon Bailey, PhD, BCBA-D. Presented and discussed a performance management model for ABA organizations designed to balance customer outcomes with profit objectives.


(BACB®) 2 Type II
(QABA®) 2 General (In-person)
APA: 2 General (Home Study)

Incentive compensation is a highly effective means of attaining organizational objectives. By using success metrics that are tied to successfully meeting organizational objectives, businesses can influence the behavior of individuals and groups to achieve desired outcomes. Incentive compensation is a very effective tool to drive desired behavior in any business. But how does this work in healthcare?

When applied to the field of healthcare, more specifically, the field of behavior analysis, organizational goals are often multi-faceted. In most businesses, top-line and bottom-line growth are used to measure year over year success. But equally (or more) important is customer outcomes. Attaining profit (or other financial) objectives without meeting quality standards can be seen as an ethical violation of an organization’s responsibility to its customers, employees, and the field of behavior analysis.


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Financial – Presenters may be employees of Step By Step or under an independent contractual agreement with Special Learning and/or as Special Learning’s strategic partner. Presenters and researchers may or may not received honorarium financial compensation.
Non-Financial – No relevant non-financial relationships exist. Special Learning, publisher of products for SLPs, BCBAs, and other professionals, and Special Learning or Step By Step funded these training webcasts.


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